Additional security services are available to ensure the highest level of safety and security for cruise vessels, passengers, and crew. Solutions include manpower and equipment to meet the unique needs of each vessel. This service requires a minimum of 48 hours in advance for each request.
Bunker barges are available at Las Palmas Port for bunkering service
Passengers boarding the cruise ship can enjoy all the facilities within the terminal for a quick and smooth check-in.
Customs is available Monday through Friday from 9:00 a.m. to 2:00 p.m., a 10-minute drive from the terminal.
Professional diving services include inspections, surveys, and cleaning to maintain your ship’s optimal condition. Experienced divers ensure thorough and reliable underwater maintenance. Available upon request.
Fresh water can be supplied to ships in the cruise area through authorized water supply companies upon request. The port coordinates access and logistics, while the actual delivery is carried out by the service providers.
High-quality ground services are available for passengers on behalf of cruise lines, including terminal staffing (check-in/directionals), signage arrangements, check-in services, luggage management, passenger services (transfers & hotel arrangements), holding locations, hotel representatives, and airport representatives.
Adherence to the highest international standards set by the ISPS Code ensures comprehensive security measures are available to protect ships and port facilities from security-related risks.
GPCI has the only highly trained certificated by military police K9 units available as an essential part of the security team. These specialized dogs detect explosives, narcotics, and other contraband, providing an additional layer of security and peace of mind. This on-demand service requires 72 hours prior notice
GPCI can offer logistic services through our local Partner MARESA LOGISTICA
Experienced mooring agents provide professional assistance in docking and securing ships at their assigned berths.
100% screening for all luggage according to highest ISPS standards
GPCI can offer MARPOL service to the cruise ships, Marpol I, V and VI through our local partner and subcontracting local companies
100% persons have to pass through security control with Metal Detector Archs
GPCI can offer this services subcontracting local companies
Onboard services include luggage handling, security, and cleaning. These services support or relieve onboard staff, ensuring a comfortable and secure environment for all. Avilable upon request
3 PBB´s available and shore gangways on pier level
Assistance is provided for passengers with mobility issues, ensuring safe and comfortable transit to and from the ship gangways and the entrance of the terminal. Services cater to all passengers, providing a seamless travel experience.
100% screening for all persons is mandatory according to the highest ISPS standars
Coordination and segregation of different services at the pier prevent cross flows and ensure passenger safety. Operational movements are carefully planned to provide a smooth and secure experience.
Supporting ships with the navigation of vessels, pilots act as advisors to the master of the vessel and experts on local waters and navigation. Mandatory service.
The National Police, Immigration Authorities, and Civil Guard are available 24/7 to support port operations if needed. They maintain their own offices within our terminal.
OPRC – Established measures are in place for dealing with pollution incidents, protecting the terminal facility and cooperating with national and international regulations.
Port agency services are available, including cruise line representation and administrative formalities, coordination of marine & port services (mooring, pilots, towage, Marpol, provisioning), crew services (visa, transfers & hotel arrangements), and medical service
GPCI can offer logistic services through our local Partner MARESA LOGISTICA
Stevedoring services cover the loading and unloading of cargo to and from ships. Efficient and safe cargo handling supports the smooth operation of the vessel. Available upon request.
A variety of technical equipment rentals is available to support ship operations, including Cherry Pickers, Cranes, Forklifts, Bobcats with Shovels, Manual Pallet Trucks, Mobile Cranes, and Electric Pallet Trucks. Available upon request.
Mobile working areas in terminal annexes accommodate the specific requirements of ship operations. Flexible spaces are designed to meet various operational needs. Available upon request.
Towage services are available, including a tugboat with a bollard pull capacity of up to 70 tons.
Waste treatment services minimize environmental impact and comply with legislative requirements. Waste is managed effectively, with meticulous record-keeping. Available upon request.
Guest Services 
Crew Services